Wednesday, February 8, 2012

First Impressions

I believe it was Head and Shoulders who used the phrase "You never get a second chance to make a good first impression." Well, we all know how accurate that statement is.

As I spend most of my time working within the real estate community, I believe the first impression is even more important for agents. Let's look at what the typical home buyer does when they start looking for a home. The first step for most, if not all home buyers today is to crack open a beer, pour a glass of wine or head down to their nearest Starbucks with their laptop in hand. They will then head online and start the process of looking for homes that interest them.

Here is where i'd like to ask agents an important question. When a potential home buyer comes across you online, what is their first impression? What does your website say about you? Is it the same template as the agent who sits across from you? How about your corporate profile photo? Does it look professional or was it taken at Sanchez after having consumed a few pitchers of that amazing sangria? How about the photography of your listings? What do those images say about how you coach the home owners to prep their home for market. Do the pictures show a clean, show ready house? Are the images wide angle and well lit, or dark images of corners of rooms with a box of diapers and a cat liter box visible?

Truth is, we all have a tendency to judge a book by it's cover. It's not fair, and it's not always accurate. That being said, i'll error on the side of caution and put the best cover on my book as possible.

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